Support
Use this page to understand how Street Music Studios handles onboarding, credits, collaboration, finishing services, and review responsibilities. For account-specific actions, use the in-product workspace and billing surfaces.
Start with the guided studio that matches your current task. Most setup, release planning, content, and handoff questions are answered directly inside the workflow you are already using.
Always review AI-assisted content, release metadata, provider output, and rights-sensitive information before you submit work to a distributor, platform, client, or audience.
Start with the studio that matches your intent. If you are building a new song, open Song Lab. If you already have a track and need finishing or release support, start in Release Studio. If you need clips, rollout planning, or audience insights, move into Content Studio or Audience Pulse.
Each studio is designed as a guided journey. New artists should work step by step instead of trying to configure everything at once. The platform is built to reduce blank-page decisions, not increase them.
Plans include a monthly credit allowance for eligible AI-assisted actions. If your credit balance reaches zero, generation features will pause until the next billing cycle or until a top-up is purchased.
Credit usage, plan limits, and marketplace charges are shown separately so artists can understand what is included, what is optional, and what requires an additional purchase.
Workspaces can include multiple team members with role-based access. Invite only the people who need access to the release, project, or provider workflow.
Artists remain responsible for reviewing project details, release metadata, payment approvals, and file handoff permissions before publishing or distributing work.
Marketplace services may include mastering, AI-assisted cleanup, arrangement help, or other finishing support. Providers are independent participants unless we explicitly state otherwise in the service listing or purchase flow.
Before you confirm any provider booking, review the service scope, deliverables, turnaround expectations, and revision boundaries shown in the listing or checkout flow.
Keep your password, sign-in method, and workspace access secure. If you believe your account has been accessed without permission, rotate credentials and remove unauthorised collaborators as soon as possible.
AI-assisted outputs, release copy, metadata, and public-facing materials should be reviewed by the artist or a trusted authorised team member before they are published, delivered, or submitted to a distributor.